Long-term Care Customers See Results from Focus on Slip/Fall Prevention

While slips, trips and falls can be a particular problem during winter months as walkways, parking lots and sidewalks become covered with snow and ice, these types of incidents can take place anywhere and at anytime. Several of our long-term care customers understand these risks and have taken steps to address them directly with help of United Heartland’s WalkSafe campaign.

Jefferson County Nursing Home

During 2014, this long-term care facility in eastern Tennessee had experienced five claims related to slips, trips and falls costing nearly $37,000. United Heartland Loss Control evaluated the root causes and identified three possible areas of risk exposure:

  • Wet surfaces and mats in the kitchen area
  • Wet surfaces in the laundry area
  • Cords on floors in patient rooms and in general areas

In addition to providing training on safe patient transfers, another area of concern, United Heartland Loss Control also provided presentations and resources on STF prevention for their particular facility with the goal of reducing their STF claims and related costs by 10%. Because of Jefferson County Nursing Home’s commitment to implementing safe practices and prevention training in 2015, the facility had experienced no claims related to STFs last year and had only two claims costing about $5,000 – an excellent example of how STF prevention and education can have a significant impact on an organization’s bottom line.

 Tabitha Inc.

This provider of elder care services in southeast Nebraska took steps in September to be proactive in their handling of slips, trips and falls by adding a supplement to their investigation process to help identify root causes and trends for these particular injuries. As the winter season began, they displayed WalkSafe posters and other material throughout their locations.

They also held a special “Stomp” presentation to educate employees on the importance of walking like a penguin on snow- or ice-covered surfaces and stomping their footwear when coming into buildings to avoid tracking in snow and ice. To increase engagement and attendance, employees were provided cider and doughnuts and free ice scrapers, nursing staff were given pull-away lanyards and all attendees were entered into a drawing for a variety of winter travel items, including a kit with a free year of roadside assistance.

WalkSafe Emails May End, But Information Always Available

While this will be the last Risk Connection related to our 2015-16 WalkSafe campaign, our materials are available year-round at UnitedHeartland.com. Our Assess and Prevent phases are particularly useful in helping customers identify STF hot spots, implement STF prevention programs and develop good housekeeping and floor maintenance practices to avoid creating exposures outside of the winter season.

Look for updates and reminders about this campaign and other useful industry and United Heartland news on our LinkedIn, Facebook and Twitter feeds. And if you haven’t already, please subscribe to our Risk Connection e-blasts, which provide important information related to WalkSafe and other ongoing United Heartland safety campaigns.

Want to know more? If you’re a United Heartland customer, contact your loss control representative today. If you’re not a customer, find a UH agent near you!