Agent News
Work-related injury?
To report a catastrophic or fatal claim:
- Contact United Heartland immediately at 800-258-2667.
To report a non-life-threatening injury:
- Call 888-881-8242 and then seek appropriate medical treatment.
- A live attendant is available from 8 a.m. to 5 p.m. CT Monday through Friday.
FOR EMERGENCIES, CALL 911.
Workers’ compensation laws vary from state-to-state and program-to-program. Use the menu below to find information about your specific program and key terminology, retrieve injury reporting forms and access key safety resources.
iLIFE and Workers’ Compensation Coverage
Effective Sept. 1, 2016, employers in the IRIS program with iLIFE as their Fiscal Employer Agent are covered by workers’ compensation insurance through United Heartland.
To access specific safety resources for employers, employees and IRIS consultants, click the appropriate link at the left. Safety topics addressed include:
- Safety in the community
- Vehicle safety
- Transferring and repositioning individuals
- Home safety
- Kindness in Motion (safe person handling) videos
- WalkSafe resources, including videos
- Universal precautions/infection control
- Slips, trips and falls
What is workers’ compensation insurance?
It is a specific type of insurance that helps provide wages and medical benefits to employees who have been injured during the course and scope of their job. When these injuries occur, they should be reported to the employer’s carrier, which for IRIS participants is United Heartland. United Heartland’s role is to make sure the injured worker receives the proper care and information while also providing the appropriate information back to the employer. For more information on workers’ compensation, watch the video below.
Does the state of Wisconsin use different terms when referring to employer and employee?
Yes. In Wisconsin, “participant” refers to employer; “participant-hired worker” refers to employee.
Does Wisconsin’s Worker’s Compensation Act protect both participants (employers) and participant-hired workers (employees)?
Yes, the Act provides protection to participants as well as participant-hired workers. If an injury occurs in covered employment, the worker is automatically entitled to certain wage and medical benefits. The worker, however, is limited to those benefits. A workers’ compensation policy is the exclusive remedy for a covered claim – meaning an insured participant is protected from any lawsuits brought by a worker because of the work-related illness or injury.
Where can I access a First Report of Injury (FROI) form, also sometimes referred to as First Notice of Loss (FNOL)?
You can download a Wisconsin FROI form here. Once completed, please email to ClaimsExpress@UnitedHeartland.com or fax to 866-814-5595.
Where can I get more information about coverage under the Act?
Contact the Wisconsin Department of Workforce Development – Workers’ Compensation Division at 608-266-1340 or write to P.O. Box 7901, Madison, WI 53707-7901. The Division is located in the GEF 1 State Office Building, Room C100, 201 E. Washington Ave., Madison. The Division also has a variety of information relating to this and other compliance issues on its website at http://dwd.wisconsin.gov/wc. More information can also be found from the North Carolina Industrial Commission at http://www.ic.nc.gov/claimants.html.
iLIFE and Workers’ Compensation Coverage
compensation insurance through United Heartland.
Employers with iLIFE as their Fiscal Employer Agent are covered by workers’
To access specific safety resources for employers, employees and case managers, click the appropriate link at the left. Safety topics addressed include:
- Safety in the community
- Vehicle safety
- Transferring and repositioning individuals
- Home safety
- Kindness in Motion (safe person handling) videos
- WalkSafe resources, including videos
- Universal precautions/infection control
- Slips, trips and falls
What is workers’ compensation insurance?
It is a specific type of insurance that helps provide wages and medical benefits to employees who have been injured during the course and scope of their job. When these injuries occur, they should be reported to the employer’s carrier, which is United Heartland. United Heartland’s role is to make sure the injured worker receives the proper care and information while also providing the appropriate information back to the employer. For more information on workers’ compensation, watch the video below.
Does the state of Wisconsin use different terms when referring to employer and employee?
Yes. In Wisconsin, “participant” refers to employer; “participant-hired worker” refers to employee.
Does Wisconsin’s Worker’s Compensation Act protect both employers (participants) and employees (participant-hired workers)?
Yes, the Act provides protection to employers as well as employees. If an injury occurs in covered employment, the employee is automatically entitled to certain wage and medical benefits. The employee, however, is limited to those benefits. A workers’ compensation policy is the exclusive remedy for a covered claim – meaning an insured employer is protected from any lawsuits brought by an employee because of the work-related illness or injury.
Where can I access a First Report of Injury (FROI) form, also sometimes referred to as First Notice of Loss (FNOL)?
You can download a Wisconsin FROI form here. Once completed, please email to ClaimsExpress@UnitedHeartland.com or fax to 866-814-5595.
Where can I get more information about coverage under the Act?
Contact the Wisconsin Department of Workforce Development – Workers’ Compensation Division at 608-266-1340 or write to P.O. Box 7901, Madison, WI 53707-7901. The Division is located in the GEF 1 State Office Building, Room C100, 201 E. Washington Ave., Madison. The Division also has a variety of information relating to this and other compliance issues on its website at http://dwd.wisconsin.gov/wc. More information can also be found from the North Carolina Industrial Commission at http://www.ic.nc.gov/claimants.html.
iLIFE and Workers’ Compensation Coverage
Consumers in the North Carolina Independent Living (DVR) program with iLIFE as their Fiscal Employer Agent are covered by workers’ compensation insurance through United Heartland.
To access specific safety resources for consumer, attendant and rehabilitation counselors, click the appropriate link at the left. Safety topics addressed include:
- Safety in the community
- Vehicle safety
- Transferring and repositioning individuals
- Home safety
- Kindness in Motion (safe person handling) videos
- WalkSafe resources, including videos
- Universal precautions/infection control
- Slips, trips and falls
What is workers’ compensation insurance?
It is a specific type of insurance that helps provide wages and medical benefits to attendants who have been injured during the course and scope of their job. When these injuries occur, they should be reported to the consumer’s carrier, United Heartland. United Heartland’s role is to make sure the injured worker receives the proper care and information while also providing the appropriate information back to the consumer. For more information on workers’ compensation, watch the video below.
Does the state of North Carolina use different terms when referring to employer and employee?
Yes. In North Carolina, “consumer” refers to employer; “attendant” refers to employee.
Where can I access a First Report of Injury (FROI) form, also sometimes referred to as First Notice of Loss (FNOL)?
You can download a North Carolina FROI form here. Once completed, please email to ClaimsExpress@UnitedHeartland.com or fax to 866-814-5595.
Where can I get more information about coverage under the Act?
Visit the North Carolina Industrial Commission website or contact the commission at 800-688-8349 or 919-807-2501 or infospec@ic.nc.gov. You can also contact the commission’s Fraud and Insurance Compliance Hotline at 888-891-4895 or fraudcomplaints@ic.nc.gov.
Questions?
If you still have questions regarding workers’ compensation or safety protocols, email iLifeQuestions@UnitedHeartland.com.
